The whole team at F Lloyd (Penley) Ltd. is proud to announce that we have achieved ISO 9001 certification following a comprehensive assessment process.

This accreditation is the most widely used quality management standard in the world. This globally recognised achievement demonstrates our organisational commitment to quality, performance and meeting customer expectations at the highest level.

Our company processes and staff training is effective and allows us to deliver above and beyond what is expected. Our customers already know this about us, but we can now shout about the high standards we uphold to the world with this certification.

What does it mean for you from day to day? There are four main areas where our customers will benefit:

  • Confidence – You can be assured that our quality control processes are trustworthy and satisfactory at all times.
  • Complaint resolution – ISO 9001 gives solid guidelines for solving customer complaints effectively and in a timely fashion.
  • Process improvement – To achieve this certification, we had to identify and eliminate inefficiency, reduce waste, streamline our operations and promote informed decision making which results in better outcomes for you.
  • Ongoing optimisation – Finally, regular audits and reviews will be carried out to make sure that we are not resting on our laurels. Instead, we are continually refining our systems to stay competitive and produce long-term success.

Phil Walsh, General Manager at F Lloyd (Penley) Ltd, said: “We could not be happier to have achieved ISO 9001 certification and will keep working every day to meet the standards it demands of our service to customers.

“This is our first certification and a marker of the hard work put in by every member of the team here. We are working to achieve further certifications in future so watch this space.”

F Lloyd (Penley) Ltd. has provided high quality industrial warehousing, transportation and logistics solutions from our base in Wrexham for more than 50 years.

Our site is immaculately maintained and we aim to provide solutions for all your business requirements with tailor made and bespoke packages to ensure you get the right fit.

Want to learn more about our availability and capacity? Get in touch with the team today.